Click and Collect

Hourly pickup times, from 9am to 6pm, bookable until an hour before. Customers can collect the same day.

1. The shipping method

In Commerce → Store Management → Shipping Methods, create Pick up in store (handle pickup) with one shipping rule that matches every order and costs nothing.

2. The schedule

In Delivery Slots → Schedules, open Pick up in store:

Setting	Value
Time windows	9:00–10:00, 10:00–11:00 … 17:00–18:00, Monday to Saturday
Orders per slot	8, or how many orders your staff can pack in an hour
Same-day slots	On
Book at least	1 hour
Show slots up to	6 days ahead
Closed days	The same public holidays as delivery

Leave Zones empty: anyone can collect.

3. The template

The grocery delivery checkout shows pickup times when the customer chooses Pick up in store, with a different heading:

<h2>{{ cart.shippingMethodHandle == 'pickup' ? 'Choose a pickup time' : 'Choose a delivery time' }}</h2>

The confirmation

Tell customers where and when to collect, on the order confirmation page and in the email:

{% if order.shippingMethodHandle == 'pickup' and order.deliverySlot %}
  <p>
    Collect from <strong>175 The Parade, Norwood</strong>
    on {{ order.deliverySlot.label }}.
    We’ll have it ready at the counter.
  </p>
{% endif %}

Several stores

For pickup from more than one store, create a shipping method per store, such as Pick up in Norwood and Pick up in Glenelg, each with its own schedule and opening hours. Customers choose the store by choosing the method.